Sustainability-Focused Hospitality Consultancy

Welcome to Captivate Culinary Connections
Your Global Partner for Sustainable Hotel Food and Beverage Solutions. We operationalise restaurants and bars from an independent operator perspective Collaborating with us is both impactful and affordable, we guarantee it!!

What we do

At Captivate Culinary Connections, we don’t just develop food and beverage concepts we create experiences that resonate, captivate, and thrive in today’s competitive market. Founded by Michael Butler, former Corporate Director of F&B for Hyatt International across Europe and India, our company brings a wealth of global expertise and industry insights. With headquarters in the UK and soon to be in Malaysia we have a network that spans the globe, we specialise in transforming both new and existing projects into destination worthy and profitable ventures.

Our approach is rooted in a deep understanding of the industry. We offer a full suite of services, from concept development and menu design to operational optimisation and strategic planning. Michael’s unique background as a Fellow of the IEMA and a certified environmental lead auditor ensures that sustainability and operational efficiency are always top priorities.

Partnering with Captivate Culinary Connections means accessing a team that blends culinary and service innovation with strategic prowess. We provide unparalleled support for FFE (Furniture, Fixtures, and Equipment) and OS&E (Operating Supplies and Equipment) procurement and kitchen planning, ensuring that every detail aligns with your business goals and brand vision. Let us help you turn your vision into a thriving reality.

About Us

Established by industry expert Michael Butler in June 2022, Captivate Culinary Connections has quickly emerged as a prominent food and beverage consultancy, partnering with major global hotel chains to enhance their culinary offerings. Our expertise and passion for gastronomy enables us to deliver exceptional experiences designed to maximise revenue and profit. With a focus on restaurants and bars, particularly within the hotel sector, we specialise in concept development, menu transformation, redefining service standards, and enhancing plate styling.

To date we have successfully supported over 70 hotels across Europe, addressing their specific challenges. Our team of experienced professionals, including chefs, F&B leaders, and marketers, provide comprehensive end-to-end support. In addition to concept development, we can offer staff recruitment, training and marketing strategies. In conjunction with our sister company Provenire we can offer a full assessment and auditing solution further helping to ensure we provide a holistic approach to achieving success.

By staying at the forefront of industry trends and best practices, we offer cutting-edge solutions that drive growth and profitability for our clients. At Captivate Culinary Connections, we are committed to elevating the food and beverage industry, one establishment at a time.

Planet positive concepts

At Captivate Culinary Connections, we believe in breathing new life into existing concepts by enhancing what already works and making it relevant in today’s ever-changing landscape. We focus on retaining the core strengths of your concept while modernising and aligning it with current trends and the circular economy. Our approach ensures that your food and beverage offerings stay fresh, sustainable, and profitable without losing the essence that makes them unique.

Our commitment to the three pillars planet, people, and profit guides every project we undertake. We offer a full suite of services tailored to support hotels and hospitality ventures in their F&B needs.

Think of us as your outsourced corporate food and beverage team, dedicated to boosting your operations, optimising processes, and ensuring sustainable growth. Whether you’re a hotel owner, brand manager, asset manager, GM, or entrepreneur, our goal is to help you elevate your existing offerings or create innovative new concepts that resonate with today’s consumers.

Let us help you achieve a balance between tradition and innovation while keeping your business modern, relevant, and aligned with the principles of the circular economy. Our team is here to support you at every stage, ensuring your success in the dynamic world of food and beverage.

Get in touch

Get in touch there’s no cost to explore the possibilities, but the value we can create together could be limitless.

Menu Design

Let our chefs engineer your menu, refine plate styling, and align it with your concept, ensuring you get the best possible menu with the resources you have available.

Concept Development & Design

Collaborate with us to create the concept or brand you’re seeking. We can work with your existing chefs, or help you find the perfect chef partner, including Michelin-starred chefs looking to collaborate with hotels. We will handle all the details up to the LOI stage and provide ongoing support to ensure the relationship thrives and leads to success.

Concept Validation & Reset Plan

At Captivate Culinary Connections, we conduct a comprehensive operational audit using a “stop, start, improve” approach to processes. We assess what’s working, what needs to stop, and what can be improved to enhance revenue and profitability. Our client hotels receive a dynamic Food and Beverage action plan with agreed revenue and profit targets, and we engage with the property monthly to ensure continuous progress.

Operational Optimisation Consulting

We work with the latest thinking in food and beverage best practices, focusing on wellbeing, waste reduction, and environmental impact. Our specialised operational consulting services are designed to optimise your operations while maintaining exceptional quality and service standards. Our experienced consultants conduct thorough reviews of your current operations, offering practical solutions to enhance efficiency. Covering everything from supply chain management to kitchen workflows and front-of-house processes, we address every facet of your business. We prioritise compliance with food, health, and safety regulations, ensuring the highest levels of hygiene and safety. Additionally, we provide expert advice on leveraging technology, such as restaurant management software, to improve operational efficiency and enhance the guest experience.

Food and Beverage Concept Auditing

Is your restaurant or bar operating in line with its original concept? Is it marketed and perceived as you envisioned? Does the menu and service truly reflect the concept, and are the pricing, menu, and quality competitive enough to succeed in your local market? Captivate Culinary Connections conducts comprehensive concept audits, identifying opportunities to refine your concept execution and enhance its success.

Have you invested in a third-party concept but aren’t fully convinced it will succeed? If so, seek an independent opinion. How many of your third-party concepts are delivering the revenue and profit you anticipated? Why not track your concepts, integrate revenue data and online feedback, and gain clear insights into which concepts are performing—and more importantly, which ones aren’t. Talk to us about our Concept Capture platform for a deeper understanding of your concept’s impact and profitability.